Terms & Conditions

Terms & Conditions

UP.FIT – TERMS AND CONDITIONS OF SERVICE

1. GENERAL TERMS

These Terms and Conditions govern your use of the UP.FIT website (https://up.fit), services, and any vehicle reservation or product purchase made through the site. By accessing or using the site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these terms, you may not use this site or its services.

2. ORDER CANCELLATION AND FULFILLMENT

UP.FIT reserves the right to cancel or void any order made through our website at any time, without prior notice or reason. In such instances, a full refund will be issued to the customer.

Product availability, specifications, pricing, and lead times are subject to change without notice. UP.FIT makes every effort to ensure accuracy, but errors may occur.

3. VEHICLE RESERVATIONS FOR UPFITTING

When a customer reserves a vehicle via the UP.FIT reservation process, a fully refundable reservation fee is collected. This fee secures a place in our build queue and initiates communication with our team regarding a full custom upfit for law enforcement, government, or commercial fleet needs.

After placing a reservation:

A UP.FIT representative will contact the customer within 36 hours using the contact details provided.

A full project estimate and timeline will be discussed and provided before any build begins.

The reservation fee does not represent the full cost of the vehicle or upfitting services and does not include applicable taxes, shipping, or third-party charges.

UP.FIT reserves the right to cancel any reservation at our sole discretion. If canceled, a full refund of the reservation fee will be processed.

4. FORCE MAJEURE

UP.FIT shall not be held liable for any delay or failure to fulfill its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, labor strikes, cyberattacks, supply chain disruptions, governmental actions, pandemics, or war.

In such circumstances, UP.FIT will make a good faith effort to communicate delays and mitigate impact, but performance under contract may be suspended or modified as needed.

5. INDEMNIFICATION

You agree to indemnify and hold harmless UP.FIT, its affiliates, officers, directors, employees, agents, contractors, and partners from and against any and all claims, liabilities, damages, losses, or expenses, including legal fees, arising out of your use of our site or services, your violation of these Terms, or your infringement of any third-party rights.

6. PRIVACY AND DATA USAGE

We collect personal information you voluntarily provide, such as when submitting a reservation, making a purchase, submitting a form, or contacting us. Your information will not be sold or rented to third parties.

Information may be shared only when necessary to complete a requested service, process a transaction, or comply with legal obligations. We may use your contact information to send you updates, quotes, project details, emails or product announcements unless you opt out.

For more information, please review our full Privacy Policy.

7. PROHIBITED USES

You agree not to use our site or its content:

For any unlawful purpose or to violate any applicable laws

To harass, threaten, or infringe upon the rights of others

To distribute malware, phishing schemes, or collect personal data without consent

To engage in fraudulent transactions or misrepresent your organization or intent

To bypass security or interfere with site operations

Violation of these terms may result in immediate suspension or termination of access to our services.

8. CHANGES TO TERMS

UP.FIT reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our site after any updates constitutes your acceptance of the revised terms.

9. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10. CONTACT

For any questions regarding these Terms and Conditions, please contact us at:

Email: info@up.fit

Mailing Address: UP.FIT – 3523 Jack Northrop Ave, Hawthorne, CA 90250

Last Updated: May 29, 2025

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